FAQs
MOST FAQ
I do not want to buy whole set, is it OK if I buy few pieces from set?
Sorry, We are dealing only in wholesale and we cannot provide pick and choose option. It is compulsory to buy full set
If I want to buy for self use, do you provide?
You can buy for self use, but we do not take any responsibility for any fitting issues. Also, it is compulsory to buy full set, whether you want to buy for self or business purpose
Is it safe to use my credit card or debit card on your marketplace?
Yes, we are using completely safe and secure methods to accept payments. We never save your card details. You can use your cards on our website to make payments for the order.
I want to do business from home, how can you help me?
You can do business from home. For that you need to read our expert article :- https://lkfabkartindia.blogspot.com/2018/01/home-based-kurti-business-how-to-sell.html
Can I login using my Facebook or Twitter account?
Sorry you cannot use any of the social media logins to enter our website. It is compulsory to register using our register form. You also have to verify your phone number.
How to ensure the items are instock with Ebulking.com?
Although, every catalog will show you stock status below catalog number, we still recommend you to double check the stock of the desired catalog with our executives before placing order.
How can I contact executive to double check stock?
You will see a whats app icon on every catalog. If you are viewing from mobile, you just have to click that whats app icon, and the link will come to our whats app number. With this way, you don't even need to remember the catalog number too. As soon as our executive receive your whats app message, they will assist you.
Do you ship internationally?
We currently shipping to worldwide.
Do you pay for return shipping?
If you are returning any product due to defect or damage, we will pay for the return shipping charges. Usually, due to our quality checking control, returns are very very rare. We will pay the return shipping charges because it will be our mistake to send you the defected products. However, the customer has to produce the proof of defect. Please note that we pay shipping charges only for the defect cases found in India.
Who are your shipping partners?
We use trackon courier or India post service in India. For international courier, we use Satyam Courieers who can deliver through DHL, Aramex, Fedex depending on the shipping facility available in a particular zone.
How much is the delivery time?
Our courier partner in India usually take 5 days to deliver a product at your doorsteps. And our international courier partners take minimum of 7 days to deliver.
If I want to cancel order and ask for refund?
We issue store credit and do not refund the amount. You can use the store credit on future orders.
Does your website pay for return shipping?
We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK. We working hard to expand across the globe. Let us know where we should ship next by contacting: support@gmail.com
Is it safe to use my credit card or debit card on your marketplace?
We currently ship to Australia, Canada, Germany, France, Hong Kong, Italy, Japan, Korea, Mexico, New Zealand, Russia, Singapore, Switzerland, and the UK. We working hard to expand across the globe. Let us know where we should ship next by contacting: support@gmail.com
Which payment options you offer?
For payment option details, please check this link : https://www.ebulking.com/payment-options
Who will pay the transaction fees for bank transaction?
Few banks charges extra transaction fees when you transfer amount thorugh bank towards our (Indian) bank for an order on our website. Mediator bank may charge some transfer fees. This fees should be paid by the buyer. Ebulking.com should receive the exact amount as shown on order invoice.
Is it safe to use my credit card or debit card on your website?
Yes, it is completely safe to use your cards on our website. We are providing completely secure payment gateway.
Which brands you provide?
We have 2000+ textile manufacturers from all over India. We work only with genuine brands. Once we join a manufacturer, our marketing manager with execuitve, schedule an appointment with the manufacturer to visit their unit or office.
Do you sell any replica products?
We are not dealing in replica products except for pakistani suits. Also, we do not guarantee about the quality of any pakistani suits.
Are all the products readymade or unstitched?
To check if the products are readymade or unstitched, please check if the stitching options are available then it is unstitched or semistitched. If you see size options, then it is readymade.